Groover FAQ
Groover FAQ

Groover FAQ

👋
Hey, fancy seeing you here! If you have other questions or feedback on your Groove experience, let us know ⬇️ We love making things better! 📧 hello@groove.ooo

🛋 General curiosities

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How do I download Groove?
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Is Groove only on my phone?
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Rumor has it that Groove is a digital coworking “space”. What are all the different parts of this space?
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Where can I find Groove on social media?
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Where can I sign up for Groove’s events?
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How much does Groove cost?

🕺 Our coworking sessions—aka how we hang out every day!

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How does a Groove coworking session work? What’s the structure?
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Is there a facilitator? How will I know what to do?
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How long do people chit-chat?
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What do people do inside Grooves?
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Are the coworking sessions actually on-demand?
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Rumor has it there are 3 different types of coworking sessions, what’s the difference?
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Does “coworking” mean we’re bouncing ideas off of each other or working on the same thing?

🤝 The social side of things

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Who’s a part of Groove?
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What are Groove orbits? How can I add someone to my orbit?
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Any wise words from folks who have been Grooving for a while?
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Where can I find the Groove community agreements?

💰 Subscription

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How do I use a different card to pay for my Groove membership?
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How do I see when my subscription started, renews, and what kind of plan I have?
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I’m not sure I’m getting enough value out of my Groove membership. Any tips?
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How do I change or cancel my Groove membership?
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How do I restart my Groove membership?
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How much is a Groove membership?

🎉 Inviting friends

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What’s this give-a-month, get-a-month referral program all about?
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Is there a limit on how many invitations I can send?
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How can I easily explain the Groove experience to friends?
🤔
If you have an additional question not listed here or in our tech support FAQ, shoot us a note at hello@groove.ooo and we’ll get you sorted 📧

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