Groover FAQ
Groover FAQ

Groover FAQ

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Hey, fancy seeing you here! If you have other questions or feedback on your Groove experience, let us know ⬇️ We love making things better! 📧 hello@groove.ooo

🛋 General curiosities

How do I download Groove?

Click here to download if you’re already on your phone.

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Is Groove only on my phone?

For now, Groove is only available on iPhones, Androids, & iPads. It’s like a coworking space in your pocket that you can transport to when you need some good vibes, high fives, and focus time. One of the best parts about it being on your phone is how casual it is. It’s quite common for Groovers to flip their phone camera around to share the view outside their window.

Rumor has it that Groove is a digital coworking “space”. What are all the different parts of this space?

Our 1-hour coworking sessions are at the heart of how we hang out everyday, but, this space is so much more!

Hop into Groove to … ⤵️

  • Privately cowork with friends anytime, from anywhere
  • Form a regular coworking crew
  • Post a goal that friends can see for next-level accountability
  • High-five a fellow Groover to celebrate a win
  • Attend monthly Goal Planning Parties

Imagine if you got to design your dream coworking space and all the awesome humans you know and love (close friends, former teammates, the people you met on a retreat, etc) could show up and support you (and you support them!).

Groove is your dream workspace that you can hop into from the comfort of your own home to see in real-time how your friends are doing, what they’re up to, and have some structured fun together.

Where can I find Groove on social media?

You wanna follow us? 😏 We’re honored! Find us here.

How much does Groove cost?

Groove's membership costs $18/month or $120/year USD. You’ll be gifted free time to try it out! 🎁 If you're looking for a really special community to be a part of as a business owner, this is for you.

🕺 Our coworking sessions—aka how we hang out every day!

How does a Groove coworking session work? What’s the structure?

A Groove is a structured one-hour coworking session. Join a Groove whenever you’d like a burst of encouragement and accountability from 1-3 creative entrepreneurs like you. Most of us Groove a few times every day.

Each Groove = 👇

  • 5 minutes ON video to say hello and share what you’re up to
  • 50 minutes OFF video to focus
  • 5 minutes ON video to share how it went
Is there a facilitator? How will I know what to do?

No—just you and 1-3 other Groovers. Groove makes it easy for the experience to run smoothly each time. You’ll see hints for what to do next. When you’re new, others will be notified and will happily show you the ropes. It’s a very welcoming community.

How long do people chit-chat?

A few minutes! When you are sharing your goals at the beginning, the outline around each person will change colors to show you’ve been talking for at least one minute and it’s time to move on to the next person.

If you have to get to work quickly in order to make a call at the top of the hour, for example, communicate that! If you’d like to ask someone a question about something in their Groove bio and get to know them better in the post-Groove chat, ask them if they have an extra couple of minutes. Curiosity goes a long way!

What do people do inside Grooves?

All sorts of things! You can jump in, coffee in hand, first thing in the morning to plan your to-dos or tackle something you’ve been procrastinating for a while, like redoing your website or sharing your podcast on new channels. You can also Groove to reorganize your home office, take an intentional lunch break, or meditate. It’s not about what you do, it’s about why you're here ❤️

Are the coworking sessions actually on-demand?

Yes! Early birds, night owls, and those feelin' the afternoon slump are all welcome to hop in whenever. Typically between 8am-6pm ET Monday through Friday, you’ll get matched up with a fellow Groover within a couple of minutes. Outside of that time, it may take a few more minutes. Groove fits right into your day—no matter what structure you've designed for yourself.

💡 Pro tip: If you tap on your profile picture in Groove and then settings, you can customize your Grooving hours. We highly recommend doing this, so that you only get notifications from Groove during hours you like Grooving.

Rumor has it there are 3 different types of coworking sessions, what’s the difference?
  • To start a regular, on-demand Groove, right here, right now. Click the start button on the home screen. Other Groovers will join you shortly. This is the most common type! If there is an on-demand Groove ready to join when you open the app, you’ll see that under the online now section.
  • To start a private Groove with a specific person or people, visit your chats. Select the chat with the people you wanna Groove with (or make a new chat). Then, click +Groove in the top right corner and your friends will be invited to join you. No one outside of that chat will see you’re in this Groove, after all, it’s private.
  • To RSVP for a scheduled Groove aka book a time to Groove later in the week, scroll down to Coming Up and click “RSVP”. To create your own scheduled Groove, click the calendar icon on the home screen.
Does “coworking” mean we’re bouncing ideas off of each other or working on the same thing?

Inside Groove, you’re not working on the same project as other people; Groove is like the digital version of sitting next to an awesome human at a coffee shop who also has their laptop out and asking them, “Hey, what are you working on?” and talking for a couple of minutes before you put on your headphones for focus time…and then checking in with each other again in 50 minutes.

We’ve heard dozens of great stories of Groovers taking this to the next level and hiring other Groovers to support them on projects. This isn’t the focus of Groove (and we’re definitely not a place to be transactional about finding new work), but this is a cool result of meaningful relationships being built here.

🤝 The social side of things

Who’s a part of Groove?

A bunch of creative humans and business owners who have been building their businesses for 4+ years and are eager to level up how they work from home. Groovers are ambitious doers with niche interests and wacky hobbies. It’s not uncommon to meet a Groover who is obsessed with baking sourdough, loves rollerskating, or doodles daily.

How can I share Groove with a friend?

If you’re already a Groover, invite them with your “invite link,” which you can find on the main screen of the Groove app.

When you use your invite link, your friend will get 30 days free and you’ll automatically be notified when they join and connected to them inside the app.

What are Groove orbits? How can I add someone to my orbit?

Groove orbits are a way to help you bump into familiar faces on Groove. If you’re new to Groove and see you have an orbit request, it’s probably from someone you already know or read your bio and thought you were cool—folks are required to send a message with their orbit request, so you should have an idea why they’re reaching out. As you jump into more and more coworking sessions, you’ll eventually unlock the ability to start Grooves just for your orbit (instead of for everybody). This way, you can start a Groove and only see familiar faces if you’d like.

Once you Groove with someone they will be automatically added to your orbit. You can click on your profile to manage settings and remove someone from your orbit if you’d like. They won’t see that you did this. If you want to add someone you know to your orbit manually you can search for their profile and request to add them.

How many people should be in my orbit? 

The number doesn’t matter! The list of folks in your orbit and the number of people in it are private—no one else can see them. Orbits are simply your familiar faces on Groove, people you want to keep bumping into around here. It’s a way to keep the people you’ve met visible to you and easy to select once you’ve unlocked the ability to create “orbit-only” Grooves.

If I share Groove with a friend will they be added directly into my orbit? 

Yes! Click the handy invite button on Groove to invite them.

Any wise words from folks who have been Grooving for a while?
  • “Be present. There’s something really magical about being in a Groove with 3 other people from around the world, ready to focus and keep each other accountable.” –Taylor 🧘‍♂️ Put away distractions and get ready to make progress.
  • “Just go for it! Everyone is super welcoming, and you don't have to be an extrovert to thrive in the Groove community.” –Kerri 🗣 In fact, we’ve found that on average, the Groove community is right in the middle of the introvert/extrovert spectrum. The format can be really energizing for all.
  • “Break down your tasks into bite-sized accomplishable to-do items.” –Jason ✅ With time, you’ll learn what’s possible in 50 minutes. Don’t beat yourself up if you don’t get to everything. Celebrate the little wins.
  • “When you need a little extra boost, go to your fellow Groovers” –Sarah 🕺 They’re like your work from home cheerleaders.
Where can I find the Groove community agreements?

Every Groover agrees to these when they create their Groove account. They’re great to revisit to know how to best help contribute to this special culture.

💰 Subscription

How do I use a different card to pay for my Groove membership?
  • If you’re on an Android 📞 Click here for steps.
  • If you’re on an iPhone 📱
    1. Open the App Store
    2. Tap the person icon in the top right of the App Store
    3. Tap your name/email at the top
    4. Tap "Manage Payments"
    5. Add a payment method
    6. Then, celebrate, because hopefully, it worked 🎉
  • You must pay for your subscription through the App Store or Google Play Store.
How do I see when my subscription started, renews, and what kind of plan I have?

Open the Groove app, tap your profile > settings > membership.

I’m not sure I’m getting enough value out of my Groove membership. Any tips?

We’d love to help! Reach out to us at hello@groove.ooo to let us know what you’re hoping to get out of it and we’re happy to share tips and encouragement for how to get the most value out of your free trial/membership.

How do I change or cancel my Groove membership?

To do this within the Groove app, tap your profile > settings > membership > cancel or change subscription. This is the easiest!

  • If you’d rather do this within the App Store for some reason, click here. If you have an Android, click here.
How do I restart my Groove membership?

If your free trial is over or you canceled your membership and have no time left, open up the Groove app and you’ll see a screen with details for resubscribing. If your time hasn’t run out yet, enjoy the remaining time you have left and then resubscribe the day you see that screen.

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If you have an additional question not listed here or in our tech support FAQ, shoot us a note at hello@groove.ooo and we’ll get you sorted 📧

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