Groover FAQ

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Hey, fancy seeing you here! If you have other questions or feedback on your Groove experience, let us know ⬇️ We love making things better! 📧 hello@groove.ooo

🛋 General curiosities

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How do I download Groove?

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Is Groove only on my phone?

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Rumor has it that Groove is a digital coworking “space”. What are all the different parts of this space?

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Where can I find Groove on social media?

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Where can I sign up for Groove’s events?

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How much does Groove cost?

🕺 Our coworking sessions—aka how we hang out every day!

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How does a Groove coworking session work? What’s the structure?

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Is there a facilitator? How will I know what to do?

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How long do people chit-chat?

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What do people do inside Grooves?

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Are the coworking sessions actually on-demand?

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Rumor has it there are 3 different types of coworking sessions, what’s the difference?

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Does “coworking” mean we’re bouncing ideas off of each other or working on the same thing?

🤝 The social side of things

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Who’s a part of Groove?

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What are Groove orbits? How can I add someone to my orbit?

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Any wise words from folks who have been Grooving for a while?

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Where can I find the Groove community agreements?

💰 Subscription

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How do I use a different card to pay for my Groove membership?

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How do I see when my subscription started, renews, and what kind of plan I have?

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I’m not sure I’m getting enough value out of my Groove membership. Any tips?

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How do I change or cancel my Groove membership?

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How do I restart my Groove membership?

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How much is a Groove membership?

🎉 Inviting friends

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What’s this give-a-month, get-a-month referral program all about?

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Is there a limit on how many invitations I can send?

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Does Groove have an affiliate program? How can I participate?

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How can I easily explain the Groove experience to friends?

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Rumor has it you’re running weekly challenges to encourage Groovers to invite friends in, how can I learn about those?

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If you have an additional question not listed here or in our tech support FAQ, shoot us a note at hello@groove.ooo and we’ll get you sorted 📧

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